Customer Care - Store Glorie
About these Terms These Terms govern the use of https://www.storeglorie.com and purchases made from our shop. By placing an order, you agree to these Terms. Eligibility You must be at least 18 years old to purchase. Prices, Currency and VAT Prices are shown in GBP (£) and include VAT where applicable. Delivery costs are displayed at checkout. Order Acceptance Order confirmation acknowledges receipt; acceptance occurs when we dispatch your order. We may decline an order (for example, due to products being out of stock, pricing errors, or suspected fraud). In such cases, you will receive a full refund. Product Information We aim to provide accurate descriptions and images. Minor variations in colour or packaging may occur. Cosmetic claims relate solely to cosmetic purposes and do not constitute medical advice. Delivery Delivery timelines shown at checkout are estimates. We are not responsible for delays outside our control, but we will keep you informed and work to resolve any issues. Returns & Right to Cancel Consumers in the UK and EU have a statutory 14-day right to cancel from the date of delivery. To exercise this right, you must notify us within 14 days and return the items within the following 14 days. You are responsible for return postage unless the item is faulty or we have made an error. We will refund within 14 days of receiving the return (or proof of return), less any permitted deductions for handling where applicable. Faulty Goods If goods are faulty, you have statutory rights. Please contact us and we will repair, replace, or refund the item as appropriate. Liability We do not exclude liability for death or personal injury caused by negligence, fraud, or any matter that cannot legally be excluded. We are not liable for indirect or consequential losses. Our total liability for any claim related to your order will not exceed the price paid for that order. Intellectual Property All content on this website, including text, images, and logos, belongs to Store Glorie or its licensors and is protected by intellectual property laws. You may not use any content without prior permission. Governing Law These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction. Contact Email: support@storeglorie.com Effective Date 25/06/2026
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